AcmeTasks Support Knowledgebase

1. Account & Profile Management

• How do I create an account on AcmeTasks?
  • To create an account on AcmeTasks, click on the "Sign Up" button on the homepage. You’ll need to provide your email address, create a password, and confirm your registration through the verification email sent to your inbox.

• How can I reset my password?
  • Click on the "Forgot Password?" link on the login page. Enter your email address, and we will send you a link to reset your password. If you don't see the email, please check your spam or junk folder.

• How do I update my profile information?
  • Go to your account settings by clicking on your profile icon at the top-right corner. In the settings menu, select "Profile." From here, you can update your name, email, and password. Click "Save" when you're done.

• How do I delete my AcmeTasks account?
  • To delete your account, contact support at support@acmetasks.com. Please note, account deletion is permanent and cannot be undone.

2. Managing Tasks

• How do I create a new task?
  • Click the "Add Task" button at the top of your dashboard. Enter the task's title, description (optional), due date (optional), and priority (optional). Click "Save" to add the task to your list.

• Can I set recurring tasks?
  • Yes! When creating or editing a task, you’ll see an option for "Recurrence." Select the frequency (e.g., daily, weekly, monthly), and the task will automatically repeat according to your chosen schedule.

• How can I prioritize my tasks?
  • You can assign priority levels to tasks during task creation or editing. Use the "Priority" dropdown to select Low, Medium, or High priority. Tasks with higher priority will appear at the top of your list.

• How do I mark a task as complete?
  • To mark a task as complete, simply click the checkbox next to the task title. This will move it to the "Completed" section.

• How do I delete a task?
  • Click on the task to open its details, then select the "Delete" button. You will be asked to confirm the deletion before the task is permanently removed.

3. Task Views & Filtering

• Can I filter my tasks by due date or priority?
  • Yes, you can filter tasks using the filter options located at the top of your task list. Select "Due Date" or "Priority" to view tasks that meet your desired criteria.

• How do I organize my tasks into projects?
  • AcmeTasks allows you to group tasks into projects. To create a project, click "Add Project" from your dashboard and name your project. Then, assign tasks to the project by editing the task and selecting the appropriate project from the "Project" dropdown.

• Can I customize the task views?
  • Yes, you can customize your task views by selecting "List View" or "Kanban View" from the top-right corner. You can also sort tasks by different criteria (e.g., priority, due date).

4. Notifications & Reminders

• How do I set up task reminders?
  • While creating or editing a task, you'll see an option for "Reminders." You can choose to be reminded via email or mobile notification at a specific time before the task is due.

• How do I manage notifications?
  • Go to "Account Settings" and select "Notifications." From there, you can turn on or off email and mobile notifications for task updates, reminders, and other alerts.

5. Collaboration & Sharing

• Can I share tasks with others?
  • Yes, AcmeTasks allows task sharing. While editing a task, select the "Share" option and enter the email address of the person you want to share the task with. They will receive an email with a link to the task.

• How do I collaborate on tasks in real-time?
  • You can collaborate on tasks by adding team members to a project. Once added, team members can view and edit tasks in the project, and changes will be synced in real-time.

• Can I leave comments on tasks?
  • Yes! Each task has a comment section where you can leave notes for yourself or your team. Simply open the task, scroll down to the comment section, and type your message.

6. Integrations

• Does AcmeTasks integrate with other apps?
  • Yes, AcmeTasks integrates with popular apps like Google Calendar, Slack, and Zapier. You can enable these integrations from the "Integrations" section of your account settings.

• How do I integrate AcmeTasks with Google Calendar?
  • In your "Integrations" settings, select "Google Calendar" and follow the prompts to connect your Google account. Once connected, your tasks with due dates will appear on your Google Calendar.

7. Billing & Subscription

• What plans does AcmeTasks offer?
  • AcmeTasks offers three plans: Free, Basic, and Premium. The Free plan allows you to create up to 5 tasks. The Basic plan provides up to 50 tasks, while the Premium plan offers unlimited tasks, advanced task management features, and priority support.

• How do I upgrade my subscription?
  • To upgrade your subscription, go to your "Account Settings" and select "Billing." From there, you can choose a new plan and enter your payment information.

• How do I cancel my subscription?
  • You can cancel your subscription at any time by going to the "Billing" section of your account settings and selecting "Cancel Subscription." Your subscription will remain active until the end of the current billing cycle.

8. Technical Support

• I’m experiencing an issue with AcmeTasks. How do I contact support?
  • If you're encountering a technical issue or have a question not covered in the knowledgebase, contact our support team by clicking the "Help" button in the bottom-right corner of the app or emailing us at support@acmetasks.com.

• How do I report a bug?
  • If you encounter a bug in AcmeTasks, please use the "Report a Bug" option in the app’s "Help" section. Provide a detailed description of the issue and steps to reproduce it so we can resolve it promptly.